The EEGExpert website can only create a full report from a full 20 minute CPT Visual Test.
Make sure that you are uploading a full 20 minute long CPT Visual Test. That is the only test that will result in a full report. If you are uploading any other test the full report will not work.
You should not upload any of the shorter practice test to the site as those are not intended or even useful for uploading to EEGexpert.com. Currently there is only one full 20 minute test. All others are shorter practice test.