If BioExplorer is not accepting your BrainMaster Enhanced Passkey, check the following.

• Make sure that you have selected the appropriate  COM Port and click on Set.
  
• Then attempt to enter the passkey and serial number.
  
• Check to make sure that your passkey is entered in the correct position. In BioExplorer the BrainMaster Passkey goes on top and the serial number on the bottom.

For more troubleshooting, and to find out if your brainmaster passkey includes the bioexplorer enhanced driver click here