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Questions
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Everything you need to know about BrainMaster Passkeys and licenses
WHAT ARE PASS KEYS™ LICENSES?
PassKey™ is a specific software license designated with a special codes (unique to each BrainMaster...
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BrainMaster computer requirements and specifications
Computer Requirements for basic EEG feedback without multi media videos and games:
IBM PC Compatible
Pentium 350 MHz or faster processor...
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How to check what features are enabled using a given passkey in BrainMaster software
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How to change COM port assignments in Windows Device Manager
There is a known bug with BrainMaster software that will sometimes not allow for any COM ports above COM 4 to be used. Also older versions of...
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How to Setup BioExplorer software for use with a BrainMaster amplifier
Install BioExplorer Software. You can download the latest copy at: http://www.eeginfo.com/neuroamp/BE1.3.1.287Setup.exe
Open BioExplorer
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Using Login Notes in BrainMaster
While in the Login screen...click on Login Notes. This will open a Text Document where you can type in your serial number and passkey and...
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How to install the BrainMaster Fractal Animations Library 1
To install the BrainMaster Fractals Animations Library 1:
Insert CD into computer
The CD may open automatically, if not Open My Computer...
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What to do with replacement or upgrade passkeys for BrainMaster
The replacement or upgrade passkey that you receive replaces your old passkey.
To use the replacement or upgrade passkey:
Open...
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Error Message: Error opening COM port Check COM port number and Settings
Check the serial cable connection. Make sure that both ends are securely fastened to the BrainMaster and your Computers COM port. If your...
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Brain Master Battery Issues - Is my battery dead? How to tell if my battery is dead? Restoring battery.
The BrainMaster 2.0 and 2.5 amplifiers do not have any visual indicator to let you know when your battery is charging properly. Care must be taken to...
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Where can I find animations for BrainMaster Multi Media Player (MMP) or AVI Player?
The Brainmaster installation CD has 450 megabytes of animation files in the .AVI format. Use this CD to reinstall your animations.
AVI...
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Dealing with COM Ports in BrainMaster
In order for the BrainMaster software to communicate properly with the Amplifier, the COM port setting must match the COM port which your serial...
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While running a session I receive a COM Port error after only 1-2 minutes?
This is usually caused by a dying battery.
Charge your BrainMaster unit for at least 12 hours.
Make sure that your power charger is...
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Error Message: Buffer Overflow
This message is caused by the inproper closing of the Training Control Screen. When the TCS is improperly closed, the BrainMaster amplifier still...
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I do not hear any reward sounds?
Make sure that the Reward Sounds is checked.
In the Training Control Screen click on Sound
Make sure Reward Sounds is checked.
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My EEG signal is " Picket Fencing " ?
Make sure that your Impedance meter is turned off during a session. The EEG Impedance Meter sends out a signal through the electrodes that is used to...
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I have to turn the amplifier off and back on between each session
Solution:
Hit Stop, not Close: when the session is finished, you need to press the stop button, not the close button in order to end the session....
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Serial number is 0
solution:
If it says "serial number is 0" this is a firmware or battery issue.
- make sure the battery is charged, turn it on and off,...
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Cannot Access Com Port when using BrainMaster
Solution
Charge up the amp
Try another charger
Try the brainmaster on another computer, make sure it's not the amp
Are you...
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Error Message: "PC com error - read returns 1, in que 1, out que 0"
Please make sure that you have your passkey entered correctly.
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