Home
What is Neurofeedback?
Find a Provider
Research
Training
Newsletter
Products
Support
Contact
Search:     Advanced search
Browse by category:
Glossary | Ask question



How to Setup BioExplorer software for use with a BrainMaster amplifier
Views: 560
Votes: 0
  1. Install BioExplorer Software. You can download the latest copy at: http://www.eeginfo.com/neuroamp/BE1.3.1.287Setup.exe
  2. Open BioExplorer
  3. Click on the BioExplorer menu then Devices (Top left of screen on the file menu)
  4. Click on Add
  5. Under New Device choose BrainMaster+, Click OK
    1. Note: The BrainMaster+ driver requires the purchase of a "BioExplorer Enhanced Passkey". This can be ordered from brainmaster directly, or call EEGinfo at 818-373-1334. This passkey is $100 and is required on the new black amplifiers and the higher serial number gray amplifiers. BioExplorer is (as of this posting) not supported on the Atlantis (but feel free to try - I hear it kinda works).
    2. If your Brainmaster is gray, and is old enough to work with the plain "Brainmaster" driver, this is fine, and doesn't cost extra, but you may see the clock run at double speed in bioexplorer. This does not hurt the efficacy of the training but you can solve this issue by purchasing the enhanced driver.
  6. Make sure that your brainmaster amplifier is turned on
  7. Choose the correct Serial Port and click Set
  8. Type in your Passkey and then Serial Number and click Login
  9. Look below in the Status window to ensure proper connection. If any error messages are received, cycle the power on the brainmaster off and on, and then check the above steps.
 
Trouble Shooting:
1. Remember to press "SET" next to the port selection before continuing.

2. Remember that unlike the brainmaster login, the fields are in the opposite order. Put the unlock code in first and the serial number second. This is reversed from the order in the brainmaster login fields, so this is a common hang up for people.

Helpful trick: How to find out if the pass key that I current have already has the bioexplorer enhanced driver, but I don't have my amplifier with me to test it?

Solution: (this is a little trick we figure out, it seems to work) put the key into bioexplorer (devices - brainmaster +) ...If it has the enhanced key included, although the pass key will still say "login failed", there will be a long pause between the line that says
 
"login..."
 
and the line that says
 
"BmrLoginDevice: serial: 3928, key L6X6-XXXX-XXXX: Failed"
 
If the bioexplorer enhanced key is not included in the passkey, then the two lines will show up together with no pause.

If you see this happen, and you do have your amplifier connected, then you either have it in the wrong com port , or you have forgotten to press "SET" next to the com port selection, or the amplifier is turned off or not fully charged. (remember that even if the red light comes on, that does not necessarily mean the battery is fully charged).


Other questions in this category
Error Message: Error opening COM port Check COM port number and Settings
Brain Master Battery Issues - Is my battery dead? How to tell if my battery is dead? Restoring battery.
Where can I find animations for BrainMaster Multi Media Player (MMP) or AVI Player?
Dealing with COM Ports in BrainMaster
While running a session I receive a COM Port error after only 1-2 minutes?
Error Message: Buffer Overflow
I do not hear any reward sounds?
My EEG signal is " Picket Fencing " ?
I have to turn the amplifier off and back on between each session
Serial number is 0
Cannot Access Com Port when using BrainMaster
Error Message: "PC com error - read returns 1, in que 1, out que 0"
Trying to import BMZ (BrainMaster Folder installation files) but BMZ files won't open.
How to Print EEG
Able to review sessions but keeps showing up as Session 1
How to Adjust Frequency in BrainMaster
Adjusting scale of EEG in BrainMaster
How to transfer BrainMaster studies / folders to a different computer
How to transfer BrainMaster AVI files to a different computer ?
BrainMaster shortcut keys - How to change frequency ranges
BrainMaster Error Message : " Unable to locate 32bit dll "
How to use the BrainMaster Multi Media Player ( MMP ) to playback videos ( AVI )
What to do with replacement or upgrade passkeys for BrainMaster
How to install the BrainMaster Fractal Animations Library 1
Using Login Notes in BrainMaster
How to change COM port assignments in Windows Device Manager
How to check what features are enabled using a given passkey in BrainMaster software
BrainMaster computer requirements and specifications
Everything you need to know about BrainMaster Passkeys and licenses




 
Cygnet and NeuroAmp Support
QIK Test and EEG Expert Support
 
 
Copyright © EEG Info - All Rights Reserved