Thank you for your interest in Cygnet. Listed below are the recommended computer configurations.
Although you may buy a computer direct from a manufacturer, purchasing through EEG Info means receiving a computer that is ready to use, saving you time and money on software installation ($150 value), and the assurance that you are backed by our knowledgeable and reliable Tech Support department. For computers not purchased through EEG Info, fees will be assessed for our assistance with software installation.**
Visit EEG Info Shop - Computers for details about our pre-configured / pre-installed systems featuring Cygnet and our collection of cutting-edge games.
If you have any questions, please contact us at 866.334.7878.
Computer Specifications:
Windows XP, Windows Vista or Windows 7
» 2 GHz Dual Core Processor or greater
» 2 GB RAM
» Sound card
» ATI or nVidia graphics processor with 3D acceleration and 512 MB of dedicated video RAM.
Dual Monitor Support. Note: Integrated video systems that share system memory with the
processor are not supported.
» DVD Rom Disc Drive
Monitor Specifications:
Primary Monitor (for use by clinician)
» 1024 x 768 minimum resolution
Secondary Monitor (to display games to client)
» Resolution 640x480 minimum. Maximum resolution may be limited by the size and power of the video card selected. Consider increasing the computer specs beyond those shown above when working with larger, higher resolution screens and TVs including 1080i or 1080p resolution. When purchasing a high end flat screen TV or monitor, make sure lower resolutions are also supported such as 720p or lower.
» Connectors for secondary monitor: 15 pin D-Sub VGA or HDMI recommended. Component video connectors can be used with the help of an adaptor.
Checking Graphics Processor Specs
Click on windows Start Button
Click on Change display settings
Click on Advanced settings
On the Adapter Tab locate dedicated Video
Dedicated Video Memory: 256MB (or more)
ATI or nVidia graphics processor with 3D acceleration and 512 MB of dedicated video RAM.
If it says integrated or you do not see "dedicated Video memory" then you'll need to use a computer that has dedicated video memory.
Checking System specs, Processor, operating system and Memory (RAM)
Click on Windows start button
Right Click on Computer
Click on Properties
Processor: 2 GHz Dual Core Processor or greater
System Type: 32 bit (64 bit is not offically supported yet)
Installed Memory(RAM): 2 GB RAM or more
Q)Can I upgrade my Video card?
A) Laptop: No
Desktop: Possiably (visit your local computer repair/retailer)
For Technical Support, please contact us at 818.456.5965 ext. 235, toll free at 866.334.7878 or via email at support@eeginfo.com
For online support documentation visit www.eeginfo.com/knowledgebase
**EEG Info Directory Members (except for Basic Level) can use the 1 hour of Tech Support per month included in their membership to waive the software installation fee of $150 for a computer not purchased through EEG Info. To learn more about our membership services visit www.eeginfo.com/directory
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